Watch DeskPilot turn a completed job into a 5-star review
The AI sends a personalized review request within minutes of job completion — and catches every negative experience before it goes public.
🔧
Job Complete · 4 hours ago
AC repair completed for Sarah M.
Tech: Marcus Rivera · Job total: $1,247 · Tulsa, OK
✓ Job closed
4:18 PM
DeskPilot · Acme HVAC
Text Message
Hit "Send review request" to watch the AI work
Step 1: AI sends the review request
4 hours after Marcus closes the job, DeskPilot automatically texts Sarah — personalized, not canned.
Step 2: Sarah responds
Pick her reaction — watch how DeskPilot handles each one differently.
How does Sarah feel?
✓ Outcome: More Google reviews
Sarah left a 5-star review. AI thanks her and asks about the maintenance plan — a low-pressure, natural next step that converts 1-in-4 customers to recurring revenue.
⚠ Outcome: Owner follow-up queued
Neutral response routed to the owner inbox — not the public review stream. The AI asks what could be better, then flags it for a personal call. Review request never sent publicly.
🛡 Outcome: Service recovery activated
Negative experience escalated immediately. Owner is notified and will call within the hour. No public review ever requested. 90% of these situations are resolved before they post anything.
The results
Businesses using DeskPilot's review flow see measurable results — fast.
4×
more Google reviews compared to manual follow-up or no follow-up at all
90%
of negative experiences caught and routed internally before they reach Google or Yelp
<5min
from job close to review request SMS — while the experience is still fresh in their mind
22%
of customers who respond to the request convert to a maintenance plan or repeat booking
Want this for your business?
Review automation is included in every DeskPilot plan. Book a 15-minute call to see how it maps to your workflow.